Organizational Communication Assignment | Get Paper Help

Accurately identify the attached article’s premise, significant points in support of the premise, and the significance of those points to organizational communication. You need to present an insightful and thorough analysis of the attached article “The Role of Organizational Leadership in Customer Loyalty through Managing Conflict between Employees and Customers” with strong arguments and evidence. Your interpretation will need to be both reasonable and compelling. As you write the review, be certain to analyze the type of conflict discussed in the article. Use the classifications discussed in Rahim’s functional outcomes and Rahim’s dysfunctional outcomes (attached article) in your analysis. Be certain to suggest communication techniques to manage functional conflict or, alternately, communication techniques to resolve dysfunctional conflict. Along with the article being reviewed, you will need to reference at least two peer-reviewed sources. Use the standard five-paragraph format (introduction/body/conclusion). APA format should be used. The critical review should be a minimum of two pages in length. Content, organization, and grammar/mechanics will be evaluated.TheRoleofOrgLeadershipManagingConflictwEmployeesCustomers Rahims outcomes article

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