Describe how individual differences influence organizational activities.
Discuss and evaluate methods of motivating and rewarding individuals and groups.
Identify processes and methods that can improve the behavior and attitudes of organizational members.
Describe situations and management practices that impact employee morale.
Explain, using examples, the impact of individual personality, style, or attitude on morale.
Discuss how employee involvement in decision-making can impact morale.
Develop recommendations for what managers can do to positively affect employee morale.