Explain basic concepts, techniques, methods, applications and challenges of operations management.
Assess the Customer’s Activity Cycle and competitive Advantage of a business in the Marketplace
In order to accomplish this assignment you will need to complete the following research:
Watch Chapter 4 of the Lynda course Operations Management Fundamentals.
Read Chapter 18
Research a User experience.
Complete the assignment:The End User’s Current ExperienceAssignment (see sample in Moodle)
See Important Documents for Directions and Template.
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