Basic concepts, techniques, methods, applications and challenges of operations management

Assess the Customer’s Activity Cycle and competitive Advantage of a business in the Marketplace
In order to accomplish this assignment you will need to complete the following research:

Watch Chapter 4 of the Lynda course Operations Management Fundamentals.

Read Chapter 18

Research a User experience.

Complete the assignment:The End User’s Current ExperienceAssignment (see sample in Moodle)

See Important Documents for Directions and Template.

201907090629255.0_the_end_user_experience (1)

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