The human service professional ethical dilemma

Craft a response to the human service professional by first identifying the ethical dilemma and then providing them with some advice and/or solutions to their situation. Be sure to identify your assigned situation at the beginning of your post.

Situation for response: Situation 1

Our agency was built on volunteers. Many of our clients come into care, loving their experience with case management, and then want to volunteer. In a volunteer role they may participate in some our groups, so they can get some privileged information about other clients. They all sign confidentiality statements, but signing a statement for some people does not necessarily mean that they adhere to policies or standards.