When Milton Friedman wrote, “…. there is one and only one social responsibility of business – to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game…”
How was Shell not following the rules of the game?
Joe&s coffee has one barista that serves customers between 6-8 am. Demand is fairly constant during this period at 30 customers per hour with a ca of 1. Each drink takes 1 minute to prepare on average with a cp of 0.8. What is the maximum number of customers that can arrive per hour keeping utilization less than 100%?
R, F, and M scores. Describe how each score is computed. State the action(s) that should be taken for customers having the following RFM scores: [5, 5, 4], [3, 3, 3], [1, 1, 3], [1, 1, 1], [3, 1, 1] and [1, 3, 1].