pick a problem to solve in an organization you know(problem, process, and solution) for example, your college campus, a company you have worked for, or a volunteer organization. Use the design thinking skills that you learned to identify a specific pain point for customers/clients, employees, or both.
You need to conduct interviews: at least four interviews should be conducted and a short summary of each interview should be turned in your assignment , produce a journey map, generate at least one “How Might We” question, and come up with at least three possible solutions.
I need a clearly demonstrate as the fallowing :
- Table of contents.
- Applying the design thinking process.
- Risk taking at every stage of the project (e.g. nature of problem explored, who is interviewed, ideas carried forward, approach to the presentation, etc.).
- Carrying forward multiple insights and ideas.
- Showing where you have learned from feedback and how it has affected your solution.
- Conducting interviews that reveal needs.
- Empathy map.
- A journey map that reflects what was learned in the interview and yields new insights.
- A How Might We question that reflects a need identified in the interview, perhaps something revealed in the journey map (Something that wouldn’t have been obvious prior to interviewing).
- At least 3 possible solutions that emerge from brainstorming (idea generation) that could be explored/prototyped.
- A clear, compelling, and engaging presentation.
- Turnitin paper check less than 10%